I am a business and IT consultant with focus on Customer Relationship Management, Business Continuity Management and ISO 27001.
My specialization in Customer Relationship Management focuses on the interface between business and technical aspects of a project.
In my work I helped clients in the areas of Business Continuity Managment and Information Security (ISO 27001 certification).
Customer Relationship Management projects are demanding due to the fact that they require contribution from many business and IT disciplines: marketing, sales, legal, database administration, developing, networking, etc. It is not easy to embrace all stakeholders often having diverging expectations. more >>
Current market demand and several security incidents being picked up by the press in almost every industry have forced many companies to aim for an information security certification. Many of the managers involved for the first time in this matter are surprised that there are several major certification possibilities in the market and all of them demand the implementation of an infomation security process rather than providing a list of "fixed" security controls to comply with.